Privacy Policy

General

Kids Home School App values your privacy. This Privacy Policy describes how we (“Kids Home School App” or “the app” or “the product” or its developer “E. B. Solutions Pte. Ltd.” or its sister concern “E. B. Solutions Ltd.” or “EBS”) handle user data (e.g., information provided by a user, collected about a user, and collected about a user’s use of the app or device), including by disclosing the collection, use, and sharing of the data, as it occurs since/during your use of the service.

How Kids Home School App Handles User Data

Information you provide: We may collect and store any information you provide through our app or web or other related services.

Information collected automatically: We receive and store certain types of information whenever you interact with us. For example, we obtain certain types of information as Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address;computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; subscription history, full Uniform Resource Locator (URL) clickstream, including date and time; cookie number; products you viewed and the phone number you used, session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and touch points), and methods used to browse away from the page.

We may also collect technical information to help us identify your device for diagnostic purposes. When you install or use our app in any mobile device we may receive information about your location and your mobile device, including time of use and unique identifier for your device. We may use this information to provide you with location-based services, such as pricing, advertising, search results, and other personalized content.

Data Deletion Policy

As part of our continuing dedication to data security and customer privacy, Kids Home School App offers all users the opportunity to request data deletion for any data associated with their account. To place a data deletion request please send us the details at info@ebsbd.com in the following format. Subject: Request for Data Deletion. Including these informations is a must Your Name, Details of the data you want to delete, Reason for deleting data [optional]. Once data deletion is requested and account ownership is confirmed, the data deletion request enters our queue. Generally, the data is deleted within 7 calendar days of the initial request. During the deletion process data is securely purged from Kids Home School databases and servers. All related backup and log data will be deleted within 30 calendar days. Once data has been deleted it cannot be recovered.

Account Ownership Confirmation Process: We may request specific information from you to help us confirm your identity before we further respond to your privacy request. For other cases, users need to request from the registered Google account.

Tracking Technology: Kids Home School App analyzes information that is tracked each time you use our Services.We may use Google Analytics, including the Google Analytics Demographics and Interest Reporting feature, and other software to track usage of its Services.

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Application to help customize the Application and improve your experience. When you access the Application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Application. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the Application, implement email marketing campaigns, and manage other interactive marketing initiatives.  This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Security

All security on our Websites is treated seriously. Where applicable, we undertake security steps, including use of SSL technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.

If you have any further concerns about security, please email our Customer Support Team at info@ebsbd.com or write to the following address:

E.B. Solutions Pte. Ltd.,

3 Shenton Way,

#07-09, Shenton House,

Singapore-068805

 

Disclosure of User Data

Kids Home School App collects Personal Information and other information from you in order to but are not limited to:

  • Support user authentication/security and content recommendation;
  • Determine your current geographic location/language for localized content/services;
  • Comply with the requirements of our publisher, library, and retail partners;
  • Notify you of changes to this Privacy Policy and other policies;
  • Integrate with additional service providers for use of the Services;
  • Personalize our Services to better reflect particular interests and preferences;
  • Generally improve your experience.

Additionally, we may use anonymous Personal Information and share it in an aggregated form with third parties, advertisers and/or business partners in order to analyze Service usage, improve the Services and your experience, or for other similar purposes. Such (anonymous) use of information is not subject to any restrictions under this Privacy Policy.

Furthermore, Should you breach our terms and conditions or terms of use or if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, we may disclose your information to a relevant authority. This may include exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. Any disclosure of personal information will be strictly controlled and made fully in accordance with current international law or the law of the area of the concerned case of business.

POLICY CHANGES

Changes in this policy will occur from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the services or products after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Statement, you may cancel your use of our services or products. To see when this Privacy Statement was last updated, please see the "Last Updated" section below.

Last updated: 02 July 2023

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